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Netherfield House Surgery

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CORONAVIRUS VACCINATIONS
Coronavirus Vaccinations – Patient Information If you have symptoms associated with coronavirus including a new continuous cough, a high temperature, or a change in your sense of taste or smell, you are advised to stay at home for 7 days. Do not book a GP appointment or attend your GP Practice. If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you cannot go online, or are advised to do so by the online service. For the latest Covid-19 advice please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ If you do not have any of the above symptoms and want to have an appointment with one of our clinical team, please ring the surgery on 0191 2370643.
Welcome to our practice website

This website is for both existing patients and those considering registering with us. It tells you about the services we provide, how to access them and some general information about how our practice operates.

If you would like to register with us please bring your current NHS medical card to the practice. If you are unable to find this card we can still register you using forms held at the surgery.

Opening Hours
Monday 8:00 - 18:30
Tuesday 8:00 - 18:30
Wednesday 8:00 - 18:30
Thursday 8:00 - 18:30
Friday 8:00 - 18:30
Saturday 8:30 - 10:30
Sunday Closed
Contact Details

Telephone:
Tel: 01912370643
Fax: [email protected]


Address:
Netherfield House Surgery
Station Road
Seghill
Cramlington
NE237EF

Latest Surgery News
  • Cervical Cancer Prevention Week 18 – 24 January
  • Domestic Abuse Helpline/Information
  • COVID 19 VACCINE INFORMATION
  • Alcohol Awareness Week
  • CORONAVIRUS SYMPTOMS AND TRACING UPDATE
  • FACE COVERING EXEMPTION
  • 2020 FLU CLINICS
  • CCG Coronavirus Work
  • ACCESSIBLE CONTENT
  • Video on how to use Facial Masks for Children
CQC
Carers information
For information on the Magic Memories Group Click Here

The Carers Northumberland Autumn newsletter is now available to download from our website, please Click Here to access it.

You can also Click Here to view the latest support group and carer activity dates.

To view the upcoming Carers' Events please Click Here.

Please Click Here to view the Caring Matters Newsletter from Carers Northumberland

If you live in North Tyneside, please go to www.northtynesidecarers.org.uk for more information.
Think Pharmacy First
Sometimes when you or your family are unwell, you may not need to make an appointment to see your GP (family doctor). 

For some illnesses and minor ailments, your local community pharmacist can provide free medication and advice to help you feel better.

For more information please Click Here
We would like you to think about your recent experiences of our service.
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Sending
Self Registration For Extremely Vulnerable Patients
Please Click Here to view Corona Virus Extremely Vulnerable People Support.

If you have not received a letter from the Government or the Practice regarding Shielded patients, please click on the link above to navigate to the Gov.UK website to enable you to register yourself as an Extremely Vulnerable patient and contact the Practice to inform us that you have done this. Many thanks.
Dementia Resources
Please Click Here for more information on Alzheimer Society Services. 

For More information on the Magic Memories event, please Click Here
Speak Up!
Please click here to view our page on our Annual Speak Up Survey.
Children's GDPR information leaflet
Netherfield House Childrens Privacy Notice.
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Access SystmOnline to use your GP's Online Services

Manage Appointments, Request Repeat Medication or update your details

PATIENT ONLINE ACCESS - NEW CLINICAL SYSTEM
As you may know, we have recently changed clinical system. For access to the new online ordering module, please call reception for your login information that will be sent to you on the same day or can be collected at the reception at any time. Many thanks.
CQC Ratings Poster
Carers

For information on the next carers eventclick here

For our December Carer's Newsletterclick here

Carer Support Groups in Northumberland are;
Cramlington (last Thursday of the month) - 1.30pm-3.00pm Parish Hall, St. Nicholas’ Church, Cramlington, NE23 1DN.
Blyth (3rd Thursday of the month) - 10am-11.30am St. Mary’s Church Hall, Wanley Street, Blyth, NE24 1DP.
The contact for these groups and the local Carer Support Worker for your area is Clare McKay – 01670 320019 or email: [email protected].
NTW Information Exchange Including Carers Wellbeing Courses

TELEPHONE SYSTEM
Please note that with effect from 1st July 2019 the Practice has gone live with a new telephone system. This has been introduced as part of the 2019/20 GP contract that requires the Practice to become part of a Primary Care Network. Our network (called Cramlington /Seaton Valley PCN) has now been established and the new system will allow us to transfer calls etc. seamlessly between the member Practices.

As part of this, please note that there will be three options when you call the surgery and they are;

Press 1 to make or cancel an appointment
Press 2 to order a Prescription (between 10.30am and 4pm)
Press 3 for any other service


We have limited the options to three for the time being and may involve being on hold for periods of time rather than simply having an engaged tone when you can’t get through. Our patient group has approved the use of these options prior to go live.

Many thanks for your patience in advance while the new system is integrated into the Practice.
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